Contact

Contact · Lausanne · Renens · Vevey · Remote

Get in touch —
we reply in English

Question about Swiss tax, VAT, bookkeeping, payroll or company formation? Use the form, email us, or call if your question is urgent. Written requests remain the best way to receive a precise answer, but the phone stays available during business hours.

Services in English
Reply within 24h
No automated replies
Confidential by default
Contact options
24h
working days · in English
+41 77 292 62 50
info@robuste.ch
Video call by appointment
Lausanne · Renens · Vevey
Mon–Fri 08:30–18:00
How to reach us

Choose the channel that works for you

Phone

Useful for urgent questions or to check whether we can help. For detailed accounting, VAT or tax matters, we may ask you to follow up by form or email so we can reply precisely.

+41 77 292 62 50
Mon–Fri 08:30–18:00 · Swiss time
Email

Send us an email describing your situation. We read every message personally and respond with a clear, tailored answer — not a template.

info@robuste.ch
Reply within 24 working hours
Video call

Prefer a face-to-face conversation remotely? We use Zoom, Google Meet or Teams — whichever works for you. Useful for complex situations.

Request a video call →
Zoom · Google Meet · Teams · By appointment
First contact always in English
No need to prepare a French translation of your question. Write or call in English — we understand and respond in the same language.
Swiss expertise, international context
We understand the specific challenges of expats — permit B/C tax, withholding tax, foreign pension plans and cross-border situations.
Clear scope, no surprises
Every quote is written in plain English with a clear scope. You know exactly what is included, at what price, before signing anything.
Send a request

Tell us your situation — we reply clearly

The more detail you provide, the faster we can give you a useful answer. A few sentences about your structure, deadline and needs are enough to start.

Not sure what information to include? Use the buttons below to identify your profile — the form will guide you.

I am a…
What to include in your message
Your structure
  • Legal form (RI, Sàrl, SA or private)
  • Activity sector and location
  • Year of creation (if applicable)
Your current situation
  • Current accounting software
  • VAT registered — yes or no
  • Number of employees (if any)
What you need
  • Bookkeeping, VAT, payroll, tax…
  • Switch from another fiduciary?
  • Specific deadline or urgency?
For expats specifically
  • Permit type (B, C, G, L…)
  • Country of origin and residence
  • Foreign income or pension?
Send a written request
Written response within 24 working hours · Clear next step

Your data is processed confidentially under Swiss law (nLPD). Privacy policy

Where we work

Written-first, then remote if needed

We start with a written request, then organise a video call or in-person meeting only when it is useful for the file.

Main office
Lausanne

Our primary base. In-person meetings available by appointment when a written request requires a meeting.

Written-first · Meeting on request
West Lausanne
Renens

Support for companies and freelancers around Renens, Prilly, Crissier and the west Lausanne business area.

Remote first · Meeting on request
Riviera
Vevey · Montreux

Remote-first support for Riviera clients, with a meeting possible when the file requires it.

Remote first
Chablais
Bex · Aigle area

Digital fiduciary support for the Chablais area. Documents, requests and follow-up can be handled online.

Remote first
Lausanne · Renens, canton de Vaud, Switzerland
Before you contact us

Most common first questions

A short initial written request is not billed. If your case requires a detailed analysis, document review or advisory work, we clarify the scope and pricing before starting. There is no automated follow-up pressure.

Yes. Switching fiduciary is simpler than most people expect. We handle the entire transfer: requesting your accounting files from the previous fiduciary, auditing the existing records, correcting any issues, and ensuring continuity. The process typically takes 2 weeks and does not disrupt your operations.

Yes. We work fully remotely for clients who are not physically in Switzerland. All document exchange is digital. We have experience with non-residents who hold Swiss companies or assets, and with cross-border workers based in France, Germany or Italy who work in the canton of Vaud.

We cover the Swiss side completely — withholding tax, income tax, social contributions, company obligations. For the French side, we work with trusted partner accountants (experts-comptables) on the French border. We coordinate the two sides and make sure the Franco-Swiss tax treaty is applied correctly to your situation. You have one point of contact in English for both.

We use a simple digital workflow — typically a shared folder (Google Drive or similar) where you drop invoices and bank statements, and we collect them. No special software required on your side. If you already use Bexio, Abacus or another accounting tool, we connect directly. We set everything up at the start of the mandate and explain the process step by step.

Still hesitating?

Send your request — or call if it is urgent.
Clear reply, no automated sales pressure.

Tell us your situation in a few lines. We read every message personally and reply with a concrete next step. For urgent matters, the phone remains available during business hours.

Form, email or phone · reply within 24 working hours · English service page